Terms & Conditions

Effective Date: 23 October 2026
Last Updated: 23 October 2026

Welcome to Worksmith. These Terms & Conditions govern your access to and use of the Worksmith website, workspace facilities, memberships, bookings and related services.

Worksmith is operated by Worksmith Private Limited, located at 9th Floor, B-Block, Meenakshi Tech Park, Phase 2, Gachibowli, Hyderabad, Telangana – 500032, India.

By accessing our website, making a booking or using our facilities, you agree to these Terms & Conditions. If you do not agree, please refrain from using the relevant services.

1. About Worksmith

Worksmith provides flexible workspace solutions and related facilities for individuals, professionals, entrepreneurs, teams and businesses. Depending on availability and the applicable booking or membership plan, these may include:

• Flexible desks and dedicated desks
• Private cabins and executive cabins
• Day passes and virtual office services
• Meeting rooms, conference rooms and boardrooms
• Podcast and other designated studio facilities
• Common areas, recreational spaces and other amenities

The availability of specific services, facilities and access hours may vary by plan and location.

2. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date. Images, illustrations, layouts and descriptions are intended to represent our workspace and services; actual facilities, furnishings and configurations may vary.

Published prices, promotional offers, availability and service descriptions may be updated from time to time. Any specific quotation, confirmed booking or signed agreement will be subject to its stated terms.

3. Bookings and Memberships

Workspace bookings and memberships are subject to availability and confirmation by Worksmith.

When making a booking, you agree to provide accurate contact and booking information and to review the applicable plan, duration, fees, inclusions and restrictions before confirming.

• A booking is confirmed only after Worksmith provides confirmation and any required payment or documentation is completed.
• Access is limited to the workspace, facilities, dates and hours included in your booking or membership.
• Memberships and bookings are intended for the named member or authorised users unless otherwise agreed in writing.
• Transferring, reselling or sharing access without prior authorisation is not permitted.
• Virtual office services are subject to the specific package, documentation requirements and applicable laws.

Worksmith may decline or cancel a booking where necessary due to unavailability, safety concerns, suspected fraud or a breach of these Terms, subject to applicable law.

4. Fees and Payments

The applicable fees will be communicated during the enquiry, quotation or booking process.

Unless otherwise specified:

• Fees must be paid according to the payment schedule communicated by Worksmith.
• Applicable taxes and additional charges will be disclosed where required.
• Additional services, extended usage, damage or other chargeable items may incur additional fees where agreed or lawfully applicable.
• Failure to make a required payment may result in suspension of access or cancellation of a booking, subject to applicable law and the relevant agreement.

Worksmith does not request or require you to share sensitive payment credentials through ordinary website enquiry forms.

5. Cancellation, Rescheduling and Refunds

Cancellation and refund conditions depend on the type of booking or membership purchased.

• Monthly memberships: Cancellation requires 30 days’ notice, subject to the applicable membership agreement.
• Day passes and short-term packages: These are non-refundable, except where a refund is required by law or expressly agreed by Worksmith.
• Meeting rooms and other bookings: Any applicable cancellation, rescheduling and refund conditions will be communicated at the time of booking.
• Cancellation by Worksmith: If Worksmith cancels a confirmed booking or cannot provide a paid service, an appropriate rescheduling option or refund will be offered in accordance with the applicable agreement and law.

Please contact Worksmith directly to submit a cancellation or rescheduling request. A request is not considered accepted until acknowledged by our team.

6. Use of Facilities

Members and visitors must use the workspace and its facilities responsibly and in accordance with the instructions provided by Worksmith.

You agree to:

• Maintain cleanliness and respect shared spaces.
• Avoid disturbing other members through excessive noise or disruptive behaviour.
• Use meeting rooms, studios, recreational areas and equipment only for their intended purposes.
• Follow applicable access, visitor, security and safety procedures.
• Respect the privacy, property and intellectual property of other members.
• Obtain permission before conducting activities that may disrupt other users or affect the premises.

Worksmith may introduce reasonable facility-specific rules to support safety, cleanliness and a productive working environment.

7. Prohibited Activities

The following activities are prohibited:

• Any unlawful, fraudulent, threatening or abusive activity.
• Harassment, discrimination, intimidation or deliberate disruption of other users.
• Damage to property, equipment, furniture or building infrastructure.
• Unauthorised access to restricted areas, systems or another person’s belongings.
• Use of the premises for unlawful purposes or activities that create a material safety risk.
• Unauthorised photography, recording or disclosure of confidential information belonging to other members.
• Sharing access credentials, access cards or security codes without authorisation.

Worksmith may investigate reported incidents and take proportionate action, including restricting access or terminating a booking or membership, subject to applicable law.

8. Visitors and Guests

Visitors must comply with Worksmith’s visitor registration, access and security procedures.

Members are responsible for informing their guests of applicable facility rules and ensuring that guests use only the areas they are authorised to access. Guest access may require advance approval, a reserved meeting room or a separate pass.

Worksmith may restrict visitor access where necessary for security, capacity or operational reasons.

9. Property and Personal Belongings

Members and visitors are responsible for securing their personal belongings, devices, documents and valuables.

Worksmith will handle any loss or damage claims in accordance with applicable law. Nothing in these Terms excludes liability that cannot legally be excluded.

Please report lost property or security incidents to the Worksmith team as soon as possible.

10. Internet and Technology

Internet access and other technology facilities are provided for legitimate business and personal use consistent with applicable law and facility rules.

Users must not use Worksmith’s network or equipment to distribute malware, access systems without authorisation, infringe intellectual property rights or engage in unlawful activity.

Although reasonable measures may be taken to support service availability and security, uninterrupted internet connectivity or error-free operation cannot be guaranteed.

Users should maintain their own device security and backups of important files.

11. Intellectual Property

The Worksmith name, logo, website design, written content, graphics and other website materials are owned by or licensed to Worksmith, unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit these materials without prior written permission, except where permitted by law.

Members retain rights to their own lawful content and materials. Members are responsible for ensuring that their activities do not infringe the rights of others.

12. Website Links and Third-Party Services

Our website may contain links to third-party websites or services. These are provided for convenience only.

Worksmith does not control third-party websites and is not responsible for their content, availability, policies or practices. Your use of third-party services is subject to their own terms and privacy policies.

13. Service Availability and Changes

Worksmith may update its website, amenities, operating procedures, service offerings or facility arrangements as required for operational, maintenance, safety or business reasons.

Where a change materially affects a confirmed booking, Worksmith will make reasonable efforts to communicate the change and provide an appropriate alternative where applicable.

Nothing in these Terms limits rights or remedies available to consumers under applicable law.

14. Limitation of Liability

To the extent permitted by law, Worksmith will not be responsible for indirect or consequential losses arising from the use of its website or facilities.

Worksmith does not exclude or limit liability where such exclusion or limitation is prohibited by law, including applicable consumer rights or liability for fraud, wilful misconduct or other non-excludable matters.

Any specific liability arrangements in a signed membership or service agreement will apply to the extent they are lawful and consistent with these Terms.

15. Indemnity

To the extent permitted by law, you may be responsible for reasonable losses or costs incurred by Worksmith as a direct result of your unlawful conduct, deliberate property damage, material breach of these Terms or infringement of third-party rights.

This provision does not apply to the extent that the relevant loss was caused by Worksmith’s own breach, negligence or other conduct for which it is legally responsible.

16. Privacy

Worksmith handles personal information in accordance with its Privacy Policy. By using our website or services, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable law.

Please read our Privacy Policy for details about the information we collect, how we use it and how you can contact us about privacy-related matters.

17. Suspension and Termination

Worksmith may suspend or terminate access to its services where there is a material breach of these Terms, non-payment, unlawful activity, a security concern or a significant risk to people or property.

Where appropriate and legally required, Worksmith will provide notice and an opportunity to address the issue. Any outstanding payment, refund or other obligations will be handled in accordance with the relevant agreement and applicable law.

18. Changes to These Terms

Worksmith may revise these Terms from time to time. The updated version will be published on this page with a revised “Last Updated” date.

Changes will apply prospectively unless otherwise required by law. Material changes to an existing booking or membership will be handled in accordance with the relevant agreement and applicable law.

19. Governing Law and Disputes

These Terms are governed by the laws of India.

Any dispute will be addressed through good-faith discussions where reasonably possible. Nothing in this section prevents either party from exercising rights or remedies available under applicable law before a competent authority or court.

20. Contact Us

For questions about these Terms, bookings, memberships or workspace services, please contact:

Worksmith Private Limited
9th Floor, B-Block, Meenakshi Tech Park, Phase 2, Gachibowli, Hyderabad, Telangana – 500032, India
Phone: +91 96763 43237
Email: info@worksmith.in

Please use the contact details above to raise a query or concern. Worksmith will review and respond within a reasonable period.